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Warranty Activation / Product Registration Ticket

Product Registration is required to return any JMS Brand product. This process activates your warranty and verifies that you are the original purchaser of the product. It takes up to two business days for the verification process. Products can not be returned until they are registered. A out of warranty product still requires registration prior to returning for testing.

Technical Support Ticket

Technical support is provided after a ticket is issued. It is required to receive technical support on any JMS Brand product. The technical support ticket documents your technical support issue and allows you to track the progress of your solution.

Sales Inquiry / Contact Us Ticket

Sales Related Product Questions or General Questions (Any JMS Brand) The details from this ticket are sent to our sales group and you can track to progress of your solutions. Unfortunately Technical Support and Product Registration requests are not processed by a Sales Inquiry Ticker.